Data Storage Issuance:

Susie McClure Library uses TinyCat powered by Library Thing, a small yet mighty library management system that powers our online public access catalog (OPAC), circulation system and library cataloging system. The circulation system keeps track of all items currently checked out to patrons and only the last three borrowers of an item, in case of damage. No long-term borrowing information is maintained (i.e. we do not keep records of all items checked out by a patron).

Data Access & Reporting Procedures

Patron information is available only to the patron and library staff. Patrons must present student ID cards, another form of identification such as a photo ID, or contact the library via phone or email to request any changes or information regarding their account.

Confidentiality

Patron information is kept confidential. Permanent library staff can view full contact information, when needed. Student library staff are only provided with access to the portions of the system to allow for check outs, renewals, and placing holds. Sharing confidential information is grounds for dismissal from Susie McClure Library's employment.

Data Storage

The Student Employee Co-managers and Library Training Staff maintain records of employment, including applications, student worker reviews, emails, hours worked, letters of recommendation, and other necessary documentation of current and former student employees. These records are maintained on the College's email server, and/or filed in the Director of Library Services Office.

Data Access & Reporting

Access and reporting of Student Employee data is restricted. The Director of Library Services, as well as ABC Career Coordinator and the Financial Aid Office, are provided with access to this information as appropriate and only when necessary.

Confidentiality

Student Worker information is kept confidential. Student Employee data may be released for the purposes of graduate school applications, internship opportunities, job applications, background checks, and the like, but only at the request and/or expressed consent of the employee.

Pre-session assignments and in-class activities

Introduction to Library Research assessment includes the use of two library assignments provided via Canvas, as well as two grading rubrics and a Final Project that will be turned in. Pre-session library modules for major-specific courses are provided via LibWizard; in-class activities are developed using LibWizard, Google Forms, or Microsoft Forms. 

Any worksheets submitted in print will be scanned and saved to the library's server or stored in the Library Director's Office. All aggregated data will be stored permanently, but individual assignments may be discarded after one year.

Library Instruction Surveys

Major-specific course surveys are conducted using Microsoft Forms or Google Forms. Individual assignments and survey forms are maintained within Microsoft Forms and/or Google Forms. Aggregated assignment and survey results are downloaded and maintained on the Director of Library Services Google Drive account. All of these platforms are password protected.

Reference Data

Reference data includes statistics on individual and aggregated reference interactions with patrons, including the time, length, type of question, mode of question (e.g. email, phone, etc.), and patron type.  Aggregated monthly statistics are maintained on the library's hosted server. Individual patrons (e.g. names or student ID numbers) are not collected so patrons cannot be identified.

Paper copies of aggregated monthly reference data is kept in the Director of Library Service's office (anonymized) for five years, after which all documentation in shredded.

Data Access & Reporting Procedures

Access to Reference data is limited to library personnel, the President, Academic Dean, VP of Academic Affairs, Chief of Staff and members of the Library Committee of the Board of Trustees. Data, such as the number of questions answered in a semester, may be used in marketing materials. 

Confidentiality

Reference data does not identify individual users so confidentiality is not an issue.

Survey data includes all non-information literacy surveys and feedback, including the Suggestion Box, Library Open House feedback, Student Employee surveys, and any other general library surveys. All survey forms are maintained within Google Forms, Microsoft Forms, and/or LibSurveys which are password protected. Aggregated survey results are downloaded and maintained on the library's server.

Data Access & Reporting Procedures

Aggregated survey/feedback data is provided to the VP of Academic Affairs, Assistant Dean, Chief of Staff, President, and Library Committee of the Board of Trustees, and Institutional Assessment. Individual responses are not shared.

Confidentiality

All individual survey/feedback responses remain confidential. Only aggregated data is reported to the constituents listed above. No individual patrons will be identified.